Refund policy
We want you to be happy with PhotoSelections. Here is how refunds work for paid plans.
Last updated: 2 October 2026Try before you pay
The Free plan includes the full selection workflow for one customer and 199 photos, so you can try PhotoSelections before buying a paid plan.
7-day refund on new purchases
If a paid plan (Basic, Silver or Gold) is not right for you, request a refund within 7 days of payment and we will refund the full amount.
Payments we always refund
- Duplicate payments for the same plan.
- Payments where the plan could not be activated because of a problem on our side.
When refunds are not available
- Requests made more than 7 days after payment.
- Unused time remaining on a plan after the 7-day window.
- Accounts suspended for breaking our terms of service.
How to request a refund
Email support@pckey.in from your account email with your Razorpay payment ID or receipt. Approved refunds are sent back to the original payment method through Razorpay within 5–7 business days; your bank may take a few extra days to show it.
Cancellation
Plans do not renew automatically, so there is nothing to cancel. When a plan expires your account moves to the Free plan limits and your content is kept.